What happens to my bet if a match is abandoned mid-game due to rain?

If a match is interrupted or abandoned, Karakiya generally follows these guidelines: If the match resumes on the same day or within a set window (typically 24–48 hours), bets remain open and are settled based on the final result. If the match is officially cancelled and not rescheduled, stakes are refunded in most cases. However, for certain specific markets — such as first-half result or first goalscorer — if the outcome of that market has already been determined, the bet may be settled at that point. Check the relevant bet details or contact support for clarification.

Do I need to do anything to claim the daily login bonus or free spins?

Regular activity bonuses — such as daily login bonuses or free spins — are typically credited automatically to eligible accounts, though a few conditions may apply: First, at least one successful deposit is usually required on the account to qualify for a bonus. Second, some free spin bonuses apply only to specific games, which will be noted in the bonus description. Third, winnings from free spins cannot be withdrawn directly — the applicable wagering requirements must be met first. If a bonus does not appear as expected, contact support — the issue can usually be resolved by reviewing your account history.

Karakiya | Terms and Conditions – Rules and Policies

Key Highlights at a Glance

Key Highlights of the Terms

Get a quick overview of the key points before reading the full details

Account Eligibility

You must be at least 18 years old to open an account on Karakiya. Each person may hold only one account — duplicate accounts may result in both being closed.

Payments & Withdrawals

Withdrawals are returned to the same payment method used for the deposit. KYC verification must be completed before a withdrawal can be processed.

Bonus Terms

Each bonus has its own wagering requirements. Read the terms carefully before claiming — some bonuses are only valid on specific games.

Responsible Gaming

Karakiya supports responsible gaming. Deposit limits and self-exclusion tools are available at any time. Gambling should always be enjoyable.

Account Security

Your password and login credentials are strictly confidential. Karakiya is not responsible for any issues arising from sharing them with others — keep your account secure.

Fraudulent Activity

If bonus abuse, multiple accounts, or fraudulent betting is detected, the account will be suspended immediately and any accumulated balance may be forfeited.

General Rules
Account
Deposits & Withdrawals
Betting Policy
Bonuses & Promotions
Responsible Gaming
Privacy
Close Account
Complaints & Disputes
Changes to Terms

By registering or using the Karakiya platform, you confirm that you have read these Terms and Conditions and agree to abide by them. If anything is unclear, please reach out to our support team.

1General Rules

Karakiya is an online gaming and betting platform serving users in Bangladesh. By accessing or using this platform, you agree to the Terms and Conditions set out below.

Karakiya's services are available only to users of legal age (18 or older). Accessing the site from regions where online gaming is prohibited by law is not permitted. Users are responsible for understanding and complying with the laws applicable in their location.

Use the platform for entertainment — not as a primary source of income.
Karakiya reserves the right to suspend or modify the service at any time without prior notice.
Karakiya reserves the right to void any winnings that result from a verified technical error.

2Account Rules

You are required to provide accurate information when registering. Accounts created with false or misleading details may be suspended at any time and any balance may be forfeited.

Creating multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited.

Use a strong password and never share it with anyone.
If you notice any unusual activity on your account, contact support immediately.
You are solely responsible for all activity that takes place on your account.
Allowing third parties to access or use your account is not permitted.

3Deposit & Withdrawal Policy

Karakiya currently supports transactions via bKash, Nagad, and approved payment partners. Minimum and maximum deposit amounts are set individually for each payment method.

Subject	Rules
Minimum deposit	৳ 100
Minimum withdrawal	৳ 300
Withdrawal Processing Time	Typically 1–24 hours
Withdrawal Without KYC Verification	Not Permitted
If money laundering is suspected	Suspended Pending Investigation

Deposits are returned only to the same payment method used to make them. Withdrawing to a different method may require additional verification.

4Betting & Gaming Policy

All bets placed on Karakiya are considered final — once confirmed, they cannot be cancelled unless a verified technical error has occurred. Please bet responsibly.

Any attempt to hack or manipulate the betting system will result in permanent account closure.
Placing bets using automated software or bots is prohibited.
Accounts showing unusual betting patterns may be placed under temporary review.
If your connection drops during Live Betting, the outcome of that bet will be determined based on server records.

If a Sports Betting result is disputed or updated by an official source, Karakiya will determine payouts based on the revised result.

5Bonuses & Promotions

Karakiya regularly offers a variety of bonuses. Each bonus has its own terms, which are listed alongside the relevant offer.

Once a bonus has been claimed, it generally cannot be cancelled. Check the wagering requirements and expiry date carefully before accepting any bonus.

If bonus abuse is detected — such as betting against yourself or exploiting multiple accounts — the bonus and any associated winnings will be voided.
Any unused portion of a bonus will be automatically forfeited once it expires.
Karakiya reserves the right to modify or cancel any bonus offer at any time.
Winnings from free spins and free bets are subject to wagering requirements before withdrawal.

6Responsible Gaming

Karakiya believes every player deserves a safe and enjoyable experience. To support this, we provide a range of tools.

Deposit Limit: Set daily, weekly, or monthly deposit limits.
Cooling-Off Period: Temporarily suspend your account for a set period.
Self-Exclusion: Take a permanent or extended break from the platform on your own terms.
Reality Check: View a summary of your play time and win/loss history over selected time periods.

If you notice any issues Responsible Gaming Visit the page.

7Privacy & Data Protection

Karakiya keeps your personal information secure. For details on how we collect and use your data, please see our Privacy PolicyAvailable at.

Your information is not shared with third parties except where required by law.
Documents collected for KYC verification are stored on secure servers.
Even after an account is closed, certain information may be retained for a specified period to meet legal requirements.

8Account Suspension & Closure

Karakiya may close or suspend an account for the following reasons:

Breach of terms or fraudulent activity.
Failure to pass KYC verification or providing false information.
Suspected money laundering or illegal activity.
Holding multiple accounts or abusing bonuses.
Extended inactivity (typically over 12 months).

You can request account closure at any time through support. Any remaining valid balance will be refunded once the process is complete.

9Complaints & Dispute Resolution

If you have a dispute regarding a bet outcome or transaction, please contact support first via live chat or email. An initial response is typically provided within 48 hours.

Once a complaint is submitted, the relevant records will be reviewed.
You have the right to appeal Karakiya's final decisions — please contact support.
Fraudulent or illegal activity may be reported to the relevant authorities.

10Terms Update Policy

Karakiya may update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email address.

Continued use of the platform after changes take effect will be considered acceptance of the updated Terms and Conditions. We recommend checking this page from time to time.

If any part of these terms is unclear or you have concerns, please stop using the platform and contact support.

Karakiya Terms and Conditions