Karakiya FAQ – Frequently Asked Questions & Detailed Answers

With Karakiya's referral program, you earn a direct balance bonus for every successful referral. Here's how it works:

• Log in to your account and go to the "Referral" or "Refer a Friend" section.
• Copy your personal referral code or link.
• Share that link with a friend — when they register through it, they'll be linked to your account.
• After your friend makes their first deposit, the referral bonus is credited to your account.

Bonus Amount: Under the current offer, you can earn up to ৳500 per referral. The bonus amount may vary based on your friend's first deposit — check the promotions page for the latest rates.

A minimum wagering requirement may apply before withdrawing your referral bonus. Track exactly how many friends you've referred and your total bonus earnings in real time through the referral dashboard.

Cricket betting is one of the most popular categories on Karakiya. After logging in, select "Cricket" from the sports menu. You'll see all ongoing and upcoming matches listed with dates and times.

How to Place a Bet:

• Click on your preferred match — you'll see odds for match winner, toss, total runs, series winner, and more.
• Select the market you want to bet on — it will be added to your bet slip.
• Enter your stake in the bet slip and see your potential winnings.
• Your bet is registered as soon as you hit the "Confirm Bet" button.

Live Betting: You can bet while a match is in progress — odds update in real time. Follow the live score and wicket updates and bet accordingly.

The minimum bet is ৳50, and the maximum bet may vary by match and market.

Karakiya's responsible gaming tools can be activated anytime from your account settings. They're free to use and take effect immediately.

Available Tools:

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Bet Limit: Set a maximum amount for a single bet.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For long-term or permanent breaks.
• Reality Check: Periodic reminder pop-ups at set intervals.

Steps to Enable: Log in → Profile icon → "Account Settings" → "Responsible Gaming" → choose your preferred tool and set your limit → click "Save".

Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period — this is an intentional safeguard. For more details, Responsible Gaming Page View.

Karakiya's VIP program is built for regularly active players. Points accumulate and tiers advance automatically based on your betting and gaming activity — no separate application required.

VIP Tiers & Benefits:

• Silver: Monthly cashback up to ৳500, plus faster withdrawal processing.
• Gold: Dedicated account manager, exclusive match-day bonuses, and higher bet limits.
• Platinum: Highest cashback rates, invitations to exclusive events, and custom bonus packages.

All VIP members receive a special birthday bonus and early access to new games and features. A minimum level of betting activity each month is required to maintain VIP status.

You can see your current tier and how many points you need to reach the next one under the "VIP Status" tab in your profile.

Yes, Karakiya is a multi-sports betting platform — you can bet on many sports beyond cricket.

Available Sports:

• Football: Serie A, Premier League, La Liga, Champions League, and 20+ more leagues.
• UFC/MMA: Major fight cards, round betting, and method of victory betting.
• Tennis, Basketball, Volleyball — All major tournaments are covered.
• Esports: Bet on CS:GO, Dota 2, and League of Legends across major tournaments.

The sports menu on the left lists all available sports. You can filter by live matches, today's matches, or upcoming matches. Each sport offers a range of betting markets — from match winner to special performance bets.

Karakiya is a mobile-optimized platform — you get the full experience right from your browser, no app download needed.

Best Way to Use on Mobile:

• In Chrome or Safari browser karakiya.app Open.
• Android: Open the Chrome menu → tap "Add to Home Screen" → get an app-like icon on your home screen.
• IPhone/iPad: Safari → Share icon → "Add to Home Screen" — the Karakiya icon will be added to your home screen.

When installed this way, it runs in full-screen mode with no browser address bar and loads faster — much like a native app experience.

If an Android APK or iOS App Store app becomes available, it will be announced in the official promotions section. For now, the browser version fully supports every feature — live betting, casino, deposits, and withdrawals included.

Karakiya support is available seven days a week, around the clock — even at 2 a.m.

Contact methods:

• Live Chat: The fastest option — you'll typically get a response within 2 minutes. Click the chat icon in the bottom-right corner of the site.
• Email: [email protected] — For complex issues or document submissions, send us an email and we'll get back to you within 24 hours.
• FAQ Page: Find answers to common questions right here — check before reaching out to support.

You can chat with us in Bengali via live chat — Bengali-speaking agents are always available. For account-related issues, have your registered phone number and name ready to speed up verification.